Privacy Policy — East Anglia Bouncy Castles 🎪

Summary: East Anglia Bouncy Castles offers fun, reliable bouncy castle hire for weddings, birthdays and indoor parties across Norfolk and East Anglia. This Privacy Policy explains what personal data we collect, how we use it, and your rights. It applies to booking, enquiries, deliveries in Norwich and Norfolk, and use of our website.

What we collect 🧾

• Contact details: name, email, phone number.
• Booking details: event date, venue address, party type (wedding, birthday, indoor party).
• Payment information: transaction records and billing details (payment processed securely).
• Device and website data: cookies, IP address, browser type for site performance.
• Delivery details: address and access notes for Norwich and Norfolk deliveries.

How we use your data 🔒

• To confirm and manage bouncy castle hire bookings.
• To arrange delivery and collection across Norwich and Norfolk.
• To process payments and handle refunds or invoicing.
• To send booking confirmations, safety guidance, and event updates.
• To improve our services and website experience using anonymised analytics.

Legal basis for processing

We process personal data to fulfil contracts (booking and delivery of bouncy castle hire). We also process data to comply with legal obligations and where we have a legitimate interest in improving services and ensuring safety.

Cookies and tracking 📡

We use cookies to enhance site performance and remember preferences. Cookies may collect IP addresses and session information. You can manage cookie settings via your browser. Analytics cookies help us optimise the website for users searching for bouncy castle hire in Norfolk and East Anglia.

Data sharing and third parties 🤝

We do not sell personal data. We share information only when necessary:

• Payment processors for secure transactions.
• Delivery partners and team members for safe setup in Norwich and Norfolk.
• Legal authorities if required by law.

Data retention and security 🔐

We retain booking records for a reasonable period to meet legal and accounting requirements. We implement technical and organisational measures to protect data. Access is limited to authorised staff involved in bouncy castle hire services and delivery.

Your rights 📥

• Access: request a copy of personal data we hold.
• Correction: ask us to correct inaccurate data.
• Erasure: request deletion where legal bases allow.
• Restriction: ask to limit processing in certain circumstances.
• Objection: object to processing based on legitimate interests.

Deliveries and location specifics 📍

Deliveries for bouncy castle hire cover Norwich, Norfolk and surrounding East Anglia areas. We use collected address and access details to plan safe delivery routes and ensure timely setup for weddings, birthdays and indoor parties.

Changes to this policy

We may update this Privacy Policy to reflect changes in law or practices. The latest version will be available on our website. Reviews ensure ongoing compliance and protection of customer data related to bouncy castle hire.

Contact for privacy matters

Requests regarding data rights, corrections or privacy concerns can be directed using the contact details provided on our website. We aim to respond promptly to all enquiries about personal data and bouncy castle hire bookings.